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*Canton City Utilities continues suspended public access to its lobby and offices. A drop box for payments and paperwork, along with account forms, are located inside the front lobby at the 2nd street entrance. Lobby drop box access: 6am until 6pm.

When paying your bill online, if you are making a delinquent payment
it is necessary to contact the billing office to verify that an online
payment was made. Failure to notify the office may result in a disruption of service before the online payment is processed.

*The following rate increase was implemented March 28, 2021

water 7%, sanitation 2%, sewer 2%.

**Effective October 1, 2021. A property owner shall be charged $500 for any tampering or damage done in relation to the water meter, meter transmitting unit, and shut off valve/curb box. at his or her property. Remedies are cumulative. Each item named shall constitute a separate charge for the above noted fee. (*Posted August 23, 2021)


To make a payment online by check, credit or debit card, log in below.


Account Number: -


View current or past bills and real time payment history


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Copyright 2019 - City of Canton, Ohio
Water Department
306 - 2nd St SE
Canton, Ohio 44702

Contact Us

Telephone: 330-649-8100