Payment
Tyler Converse,
Superintendent
CONTACT US
Utility Billing/Payments
306 2nd St SE
Canton, OH 44702 Map
Office Hours
Monday Thru Friday
8:30 AM to 5:00 PM
Drop Box
6:00 AM to 6:00 PM
Located Inside of Front Entrance
Water Facility
2664 Harrisburg Road NE
Canton, OH 44705 Map
Phone
Billing Questions
(330) 649-8100
Email
cantonutilities@cantonohio.gov
CORONAVIRUS COVID-19 STATUS:
*Canton City Utilities continues suspended public access to its lobby and offices. A drop box for payments and paperwork, along with account forms, are located inside the front lobby at the 2nd street entrance. Lobby drop box access: 6am until 6pm.
When paying your bill online, if you are making a delinquent payment
it is necessary to contact the billing office to verify that an online
payment was made. Failure to notify the office may result in a disruption of service before the online payment is processed.
*The following rate increase was implemented March 28, 2021
**Effective October 1, 2021. A property owner shall be charged $500 for any tampering or damage done in relation to the water meter, meter transmitting unit, and shut off valve/curb box. at his or her property. Remedies are cumulative. Each item named shall constitute a separate charge for the above noted fee. (*Posted August 23, 2021)
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